Shipping and Returns
Every piece of Devi & Co. jewelry is individually handmade in house! Based on the availability of materials, please allow up to 10 business days for your order to be shipped; however, most orders ship within 1-3 business days. Customers may select their desired shipment method at checkout.
If an order is expected to take longer than 3 business days to ship, I will reach out to you.
Orders placed on weekends or US holidays will begin processing the following business day. You will receive an order confirmation and shipping notification emails with tracking once your items have been completed.
For any further inquiries regarding shipping may be directed to firstname.lastname@example.org
Returns and Exchanges
Unworn jewelry can be returned to Devi & Co. within 20 business days of receipt of product for a full refund. Items are eligible for an exchange for up to 45 days after the receipt of product.
Custom made items are not eligible for return or exchange. This is because custom orders are made to specifications of individuals upon request, requiring the procurement of specialty supplies and techniques which are in addition to the usual scope of Devi & Co.
To begin the return or exchange process, simply email me your request along with your reason for return/exchange to Sheley@deviandco.co or using our store contact form.
Once your return is accepted, you will be given a Return Authorization number, which must be included on your return package. Refunds and exchanges are processed with 10 business days of their receipt to Devi & Co. You will be notified via email once your package has been received.